Privacy Policy

This Privacy Policy describes how Ruby & Kate and its subsidiaries (“Ruby & Kate and its subsidiaries”, “we”, “our”, or “us”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.

INFORMATION WE COLLECT

When you visit the website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the website, and information about how you interact with the website.

When you make a purchase, we collect the personal information you provide to us, including your name, billing address, shipping address, payment information, email address, and phone number.

HOW WE USE YOUR INFORMATION

We use the information that we collect to:

  • Process your orders and payments.

  • Communicate with you, including sending order confirmations, shipping updates, and customer support.

  • Screen orders for potential risk or fraud.

  • Provide you with information or advertising relating to our products and services (if you have opted in).

  • Improve and optimize our website.

SHARING YOUR INFORMATION

We share your personal information with trusted third parties to help us provide our services. For example, we use payment providers to process transactions, and logistics partners to deliver your orders. We may also use analytics and advertising services (such as Google Analytics and Meta Ads) to help us understand how our customers use the website and to provide targeted marketing.

We do not sell, rent, or trade your personal information to third parties.

COOKIES

Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and deliver targeted advertisements. You can choose to disable cookies through your browser settings, although some parts of our website may not function properly without them.

YOUR RIGHTS

Depending on your location, you may have the right to access, correct, update, or request the deletion of your personal information. You may also have the right to object to certain processing activities or to request data portability.

If you wish to exercise any of these rights, please contact us at support@rubykate.com.

DATA RETENTION

We will maintain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure.

INTERNATIONAL CUSTOMERS

If you are accessing our website from outside of our primary operating country, please note that your information may be transferred to and processed in other jurisdictions, including countries that may not provide the same level of data protection. By using our website, you consent to this transfer.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this page with a revised “last updated” date.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at: support@rubykate.com.