Contact

We’re always here to help. Whether you have a question about your order, need sizing advice, or want to get in touch with our team, our support team is only a message away.

Email us: support@rubykate.com

Our customer care team aims to respond to all enquiries within 24 hours.

Socials: You can also keep up with us (and reach out) via our Instagram and TikTok pages.

Support hours: Monday – Friday, 9 AM – 6 PM (GMT). Weekend enquiries may take a little longer, but we’ll always get back to you as soon as possible.

For quick answers, check out our FAQs, where we’ve covered the most common questions about orders, shipping, returns, and more.

At Ruby & Kate, our customers are at the heart of everything we do, so never hesitate to get in touch. We look forward to hearing from you.